Where are you based?
We are based in Sheffield, UK.
What is your returns policy?
If you aren’t happy with your order when it arrives then you are more than welcome to return it for a full refund 14 days after receipt (this excludes custom items which are approved before postage by client and not eligible for returns unless damaged).
Do you do all the illustrations yourself?
Yes all hand-lettering and illustrations are created by Helen as well as all pattern and product designing.
What about the environment?
We aren't perfect but it's really important to us and all of our products are created with the environment in mind. Recycled and renewable materials are used as well as biodegradable packaging. If you think we can be doing more then please get in touch as Helen is always open to new ideas.
Who does all the photography?
Alexandra Wallace is our go to photographer for all the photos you see on our site. Her website is www.alexandrawallace.co.uk so go and take a look!